
Clerks in a Dallas County justice of the peace courtroom introduced testimony supporting a neighborhood legal professional’s declare that anyone faked a letter purportedly notifying a defendant of a metamorphosis in a listening to date in her eviction case.
Chantel Hardaway, a unmarried mom of 7, mentioned she didn’t know concerning the listening to as a result of she by no means were given the letter telling her of the brand new trial date. Hardaway’s listening to was once to begin with set for June 15 ahead of Pass judgement on Margaret O’Brien, however Hardaway’s landlord requested for a postponement, so the listening to was once reset for July 27. When Hardaway did not seem then, the courtroom entered a default judgment in opposition to her.
Each O’Brien and courtroom clerk Lutishia Williams, who says she filed the attention in query, mentioned the letter present in Hardaway’s courtroom document concerning the new date is reputable and was once correctly mailed. However ultimate month, native legal professional Mark Melton mentioned a tipster advised him {that a} clerk solid the report and Hardaway was once by no means given realize.
Even though the attention had made it her means, Hardaway most probably wouldn’t were ready to turn as a result of she was once nonetheless within the sanatorium after giving delivery to a son.
Melton and a group of legal professionals on the nonprofit Dallas Eviction Advocacy Middle were operating right through the pandemic to assist Dallas County citizens battle evictions.
Melton asked the default judgment be put aside so Hardaway may inform the courtroom what took place, however O’Brien refused. That’s when Melton requested the courtroom to show over the attention they despatched Hardaway concerning the trial date alternate. It didn’t seem like others he’d observed. The notification regarded adore it were typed the usage of the Microsoft Phrase program and integrated the courtroom’s seal within the letterhead.
In a while after, Melton heard from the tipster who mentioned the attention concerning the listening to date were solid. He filed a lawsuit in opposition to the owner to have the eviction stopped and has been vocal ever since about attending to the ground of what took place.
On social media, Melton advised fans he was once deposing clerks in O’Brien’s courtroom. On Wednesday, he launched the ones video depositions to the Observer.
Melton deposed 4 folks with O’Brien’s courtroom: Wendy Lopez, Tanya Carter, Beatriz Evans and Veronica Sanchez. All of them mentioned it’s commonplace for defendants to say they didn’t obtain notices from the courtroom. In most cases, rectifying the location is so simple as appearing them paperwork of their document. It wasn’t so easy when Hardaway and Melton started asking questions on her case.
The deposed clerks additionally mentioned they feared retaliation from O’Brien and Williams.
Lopez, the civil clerk in O’Brien’s courtroom, has labored on the courtroom for 19 years. In her deposition, Melton requested Lopez if the courtroom sends notices typed up in Phrase. She mentioned she hadn’t observed this occur for the reason that previous days of the pandemic. “The one Phrase paperwork that had been ever despatched had been all over the pandemic after they had been being held nearly or telephonically,” Lopez mentioned. “If it’s an in-person listening to, then it’s a system-generated report.”
The components they use for those notices is named Forvus.
Lopez mentioned there was once communicate across the administrative center a few girl claiming she wasn’t served a realize. This was once Hardaway, who got here to Lopez to document a movement in her eviction case.
“I’m adamant that that letter was once no longer there when Ms. Hardaway filed that movement.” – Wendy Lopez, Dallas County courtroom clerk
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“When she filed the movement, she mentioned she wasn’t served, she wasn’t served with the courtroom date,” Lopez mentioned. “Smartly, it’s 2d nature, to me, for so long as I’ve been with the county, and also you pay attention it at all times, ‘Oh, I didn’t get this. I didn’t get that.’ It’s 2d nature that you just display them, ‘Right here’s a duplicate of the letter,’ or ‘Right here’s a duplicate of the quotation.’”
She was once going to turn Hardaway the attention however couldn’t to find it. “There wasn’t one in there, however I didn’t suppose a lot of it,” she mentioned. So, Lopez took the movement and Hardaway’s document to Williams. Lopez advised Hardaway she’d get a telephone name from the courtroom and she or he left.
The following time Lopez heard about it was once when different clerks began speaking. “There was once communicate among the clerks about this girl being adamant that she wasn’t served, like truly adamant that she wasn’t served,” Lopez mentioned.
The following time Lopez noticed Hardaway’s document was once when Melton got here in asking questions and in need of to peer the attention. That’s additionally when she first noticed the attention in Hardaway’s document. “I’m adamant that that letter was once no longer there when Ms. Hardaway filed that movement,” Lopez mentioned. “And there’s no means I may no longer have observed that letter.”
Melton requested if she was once 100% positive. She mentioned “200%.” Lopez mentioned she felt the clerks had been getting the majority of the blame over the entire ordeal.

Lawyer Mark Melton these days works at Holland & Knight LLP.
Courtesy of Holland & Knight LLP
“I think just like the clerks are made out to be the dangerous man on this,” Lopez mentioned. “The clerks are made out to be the dangerous guys as though we had been those that did one thing fallacious, as though we had been those that created that report.”
Lopez testified she didn’t really feel at ease mentioning her considerations to O’Brien or Williams. “That might purpose retaliation, put a goal on your self,” Lopez mentioned. “You’re going to piss off Lutishia, which is your manager and, truthfully, Pass judgement on O’Brien almost definitely wouldn’t have believed it … or that there’s any hurt coming from Lutishia.”
Veronica Sanchez, a counter clerk with O’Brien’s courtroom, was once one of the most folks speaking about Hardaway’s case. She had picked up the telephone one of the most occasions Hardaway referred to as the courtroom about her eviction.
“We felt compassion towards her as a result of she was once a mom and she or he had simply had a child,” Sanchez mentioned. “Mainly, our mom’s instincts got here in as a result of we’re all moms.”
Sanchez has labored on the courtroom for nearly two years and mentioned she sees various circumstances, from visitors citations to evictions. She mentioned the one notices she’s truly accustomed to are the ones revealed for civil courtroom. Many of the notices she sees are system-generated, and she or he mentioned she’s by no means observed a letter like the only in query.
She by no means checked out Hardaway’s document however was once ready to peer what was once documented in Forvus. Sanchez mentioned if a realize is distributed it will have to be documented within the components, however it wasn’t.
Evans is the bookkeeper on the courtroom. She inputs debt claims and defaults. She’s labored for the courtroom for some 15 years. Prior to Williams took over, she was once the eviction clerk. She mentioned she is aware of what notices from the courtroom seem like and that there are other forms.
Preliminary notices are generally generated in Forvus. “Now, when you cross to reset a case, then there’s a technique to do it from [Forvus] or you’ll additionally do it from a Phrase report,” Evans mentioned. This present day although, she mentioned, but even so receiving the circumstances, she doesn’t do anything else with evictions within the courtroom.
“We felt compassion towards her as a result of she was once a mom and she or he had simply had a child.” – Veronica Sanchez, Dallas County courtroom clerk
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When she was once the eviction clerk, she mentioned she would name each events to allow them to know if a case were reset. She would generally observe within the document to whom she had spoken after which ship a realize by means of mail.
Notes like those are found in paperwork the courtroom supplied about Hardaway’s eviction historical past. One 2020 eviction Hardaway was once thinking about, which wasn’t treated by means of O’Brien, additionally had a listening to date alternate. A document from that case says each events had been referred to as and a notification was once despatched by means of mail concerning the new listening to date. Hardaway’s present case document best says there was once a request for a brand new courtroom date and that she didn’t seem. It doesn’t make any point out of a telephone name or letter to both celebration.
Evans mentioned Hardaway’s case isn’t the primary by which she’s observed a realize typed up on a Phrase report. What she described sounds very similar to what the courtroom claims it despatched Hardaway.
“Again then, when I used to be doing them, we had a Phrase report that I’d do,” Evans mentioned. “It might have the letterhead, and I’d deal with it to who it was once going to … and what it entailed, what took place, that the case was once reset.”
Evans mentioned she was once unclear about how the courtroom sends out those notices now.
Evans mentioned within the aftermath of Melton’s claims, issues have got extra strict for her and the opposite clerks on the courtroom. “We had been advised that if we’re overdue from anything else that we’d get written up, or we’d get in bother, I don’t know if it’s written up. However they advised us we will be able to’t be overdue, which no one in there may be overdue. However each and every time one thing occurs, everyone will get in bother and she alters our lunches. It’s like we’re in kindergarten. If one thing is occurring, we need to wait and spot what’s going to occur to us.”
Carter is the visitors clerk in O’Brien’s courtroom, the place she has labored for nearly 5 years. She’s generally on the entrance counter and is helping whoever is available in, however she’s additionally answerable for environment the visitors docket and inputting citations, together with eviction citations. She additionally sends listening to notices for visitors circumstances. The notices she sends are system-generated.
Carter mentioned she’s by no means ready a realize for an eviction listening to, however she’s observed lots. For essentially the most section, they’re all system-generated and glance the similar, she mentioned.
Hardaway got here to Carter’s window in early August asking a few writ of ownership that was once placed on her door, claiming she by no means won a realize concerning the July listening to date. That’s when Carter grabbed Hardaway’s document to turn {that a} realize were despatched. She passed Hardaway the document to move thru herself. “I’ve been skilled to ensure that I stand there to ensure not anything is being taken out of the document, and that’s precisely what I did,” Carter mentioned. “Whilst Ms. Hardaway went entrance to again in the course of the document we each found out not anything was once there.”
Carter didn’t know what else to inform Hardaway but even so that the constable could be coming and that she will have to seize as many stuff as she may from her house within the period in-between. She mentioned she prayed for Hardaway after she left the courtroom. “I did excuse myself after her leaving the primary time and I did cross and pray for her as a result of I did really feel dangerous for her scenario, being that she was once a unmarried guardian,” Carter mentioned. She mentioned she additionally felt dangerous as a result of there didn’t seem to be any evidence that the listening to date realize was once despatched.
“It’s like we’re in kindergarten. If one thing is occurring, we need to wait and spot what’s going to occur to us.” – Beatriz Evans, Dallas County courtroom clerk
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She mentioned she is certain the attention in query wasn’t in Hardaway’s document. Carter mentioned she didn’t carry this as much as Williams or O’Brien as a result of she feared retaliation. “So far as I’m involved, it will were resolved,” she mentioned. “I make mistakes. All of us make mistakes. If this was once an error, it will were ‘Hiya, that is my mistake’ and it will were cleared up.”
The Observer interviewed O’Brien and Williams the day ahead of the video depositions had been launched.
“We’re attending to the info, the center of the subject as a result of I feel what’s being mainly said, we’re best listening to one facet,” Williams mentioned Tuesday afternoon. “However there’s a general[ly] other facet as to why the courtroom took the motion we did.”
O’Brien mentioned she was once glad to provide some knowledge however there have been positive issues she couldn’t talk about on account of moral responsibilities to the courtroom, “which is unlucky as a result of I’ve so much to mention.”
They basically sought after to speak about the eviction procedure and supply examples of various varieties of notices that can be despatched to folks coming thru one of the most county’s justice of the peace courts.
“I’m going first of all the case to hand, the case that has ended in all of this,” Williams, the manager clerk in O’Brien’s courtroom, mentioned. “I’m going to provide the info of what took place. It’s going to be actual fast and rapid.
“Initially, that is the defendant this is in query,” Williams mentioned, appearing a report of a number of pages with Hardaway’s eviction historical past. She mentioned Hardaway had a historical past of evictions relationship to 2018. “That’s the very first thing to remember of,” she mentioned. “The second one factor is this first actual eviction, which isn’t our courtroom, … it was once her first eviction by which she no-showed.” Williams additionally identified that Hardaway didn’t display as much as different eviction hearings after 2018.
Williams and O’Brien mentioned most of the notifications that pop out of the courtroom are generated in Forvus.
“It’s a document preserving of all Dallas County JP circumstances whether or not it’s visitors, small claims, debt claims, they all,” Williams mentioned. “That’s the present components as of now however this is because of alternate in October.” Hardaway were despatched those system-generated notices ahead of within the circumstances she no-showed, Williams mentioned.
“There is not any intent on both section not to ship someone one thing.” – Pass judgement on Margaret O’Brien
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“So, the entire circumstances, when you take into accout that she didn’t display up for [the hearings], it’s virtually like she simply roughly disregarded it,” Williams mentioned. “Or, I don’t know. Best she will give an explanation for that for herself.”
“Now, between that point, sadly the plaintiff, which is the condo complicated, contacted the courtroom by the use of e mail,” Williams recalled. “They mentioned, ‘Glance, we’re underneath new control. We want to reset this example.’”
Williams first urged they do a listening to by means of telephone. “Let’s do a telephone listening to. The individual’s been served,” she advised them. “They mentioned ‘No, that is extra severe than that. Are we able to simply have a distinct courtroom date?’”
That is when the allegedly solid realize enters the combination. On June 14, the day ahead of the unique listening to date, Williams typed up the attention in query, she mentioned. It was once mailed the next day, consistent with the courtroom.
Despite the fact that the listening to date were modified, Williams mentioned she referred to as Hardaway’s identify when she learn the docket on June 15. Williams mentioned if Hardaway were in courtroom that day she will have advised her in consumer concerning the new listening to date.
Williams mentioned sending the attention was once strategic, given Hardaway’s historical past and the info of her present case.
“I did one thing strategic on this at the notification, given the previous historical past of the defendant no longer appearing as much as courtroom, no longer truly paying very a lot consideration to the quotation or any notification,” she defined. “I in reality despatched this defendant the unique, which had a large reproduction stamp in crimson with my signature in blue to turn her ‘Hi, hi hi.’ After which I put a duplicate within the case jacket. This is how that was once achieved.”
She mentioned her best mistake was once no longer making a duplicate of the envelope. Melton has admitted that this isn’t unusual for magistrate courts, which he says doesn’t have the most efficient document preserving.
Williams mentioned the courtroom by no means heard from Hardaway and the attention they despatched was once by no means returned within the mail. When Hardaway didn’t display up on July 27, a default judgment was once entered in want of the owner.
From there, Melton took the case, in the end listening to from the tipster concerning the allegedly solid realize.
Williams and O’Brien, alternatively, care for that there’s not anything out of the unusual with the attention they declare was once despatched to Hardaway. The clerks who spoke to Melton, Williams and O’Brien urged, didn’t acknowledge the attention as a result of they don’t paintings eviction circumstances, they usually most probably don’t recall seeing it in Hardaway’s document as a result of there have been such a lot of different paperwork.
Williams and O’Brien mentioned the type of realize despatched to Hardaway is steadily utilized in “pressing” eventualities. The executive clerk confirmed one from some other pass judgement on. “As you’ll see, this pass judgement on mainly advised this consumer, ‘You had been simply launched from prison. We wish to see you,’” Williams mentioned.
O’Brien added: “It’s no longer Forvus-generated. That’s the purpose. So, those glance other.” O’Brien mentioned many usual notices get generated thru Forvus. “But when it’s one thing other, and when you’re no longer doing the ones kinds of circumstances, you could be searching for one thing that appears like that,” O’Brien mentioned, pointing to a Forvus-generated notification. “In case you’re doing different circumstances and also you’re a distinct clerk, it’s possible you’ll suppose that that is the one notification that will get despatched out, the Forvus one.” However O’Brien and Williams say that’s no longer the case.
Williams mentioned they are able to’t deal with each and every case the similar, and from time to time they name for a majority of these notices.
“It’s all the time case by means of case,” Williams mentioned. “And in my view this was once a major scenario and I’ve already given the criteria.”
O’Brien additionally mentioned the Forvus notifications are restricted within the choice of characters one can come with. “So, you wouldn’t have the ability to alert an individual with a Forvus-generated [notification,]” the pass judgement on mentioned.
Evaluating two varieties of notices – a Forvus-generated one and some other very similar to the only in query – they mentioned the only they despatched Hardaway was once much more likely to get a reaction.
“That was once the entire manner to take a look at to get the defendant’s consideration to return in,” Williams mentioned. “That’s what took place.”
Williams and O’Brien mentioned they couldn’t remark at the different staff on the courtroom.
But if it got here to why anyone would possibly no longer take into account seeing a particular report in an eviction case, Williams identified what number of pages can also be in an individual’s document. Going thru the entire paperwork in Hardaway’s document, Williams mentioned, “As you’ll see, they all, they roughly, type of glance the similar, you already know? Similar font…”
“It’s roughly a canine ate my homework excuse.” – Mark Melton, legal professional
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Then, O’Brien chimed in, pronouncing: “We’re on a paper components as smartly. So, there’s all the time that, you already know, stick in combination paper, human error.”
O’Brien mentioned, “There is not any intent on both section not to ship someone one thing.”
She mentioned Melton will have filed a criticism with the courtroom. On Melton’s declare of a forgery, O’Brien mentioned: “It’s ‘allegedly.’ There was no investigation of fraud.”
The Dallas County District Lawyer’s Place of work wouldn’t say whether or not or no longer it was once investigating the allegations.
Williams additionally mentioned there’s a protocol for a majority of these eventualities. She mentioned, “If you’re feeling that one thing is fraudulent, you will have to first carry it as much as [she points to O’Brien.]”
“Or HR,” O’Brien mentioned. “There’s a protocol.”
Williams mentioned the clerks will have spoken to the pass judgement on if that they had considerations. “We’ve had clerks ship issues to her, no longer about fraudulent stuff, however simply different issues,” Williams mentioned. “So, it’s no longer like she doesn’t reply. They have got her e mail. They know the place she’s at.”
O’Brien mentioned she does the whole lot she will for folks going through eviction who come thru her courtroom. For instance, she supplies handouts about hire aid and felony help.
“We might no longer deliberately deprive anyone in their proper,” O’Brien mentioned. “No person desires any person to be evicted, OK? In the event that they need to in reality do one thing, they will have to alternate the law. I will’t rewrite the foundations. I simply need to put in force them.”
Melton isn’t purchasing O’Brien and Williams’ account. As a substitute, he believes the clerks who testified to him underneath oath concerning the instances surrounding the allegedly solid report. “It’s roughly a canine ate my homework excuse,” Melton mentioned of the courtroom’s denial. “It’s only a ridiculous observation.”